Middle East Sales:
00971 4 329 1082 |
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| FAQs |
| Spares |
| Question 1: If i need to order a spare part who do i have to contact? |
| Answer 1: Contact our spares department direct on: 01553 817017 |
| Service |
| Question 1: I have an alarm and flashing light on the squiggle snake symbol, what does this mean? |
| Answer 1: This is the Alarm Condition Clean Condenser reminder. Press and hold symbol for three seconds to cancel. |
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| Question 2: I have CLN showing on the display screen |
| Answer 2: Switch off, switch back on and immediately press the I button. This again signifies the Alarm Condition Clean Condenser reminder. |
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| Question 3: How do I put the cabinet into defrost manually? |
Answer 3: On Millennium Controllers (The Half moon Logo around the controller) Hold in the 2 red Arrows together until the defrost light appears.
On Budget Controllers (Oblong Black Face) Press the Up and Down Arrows together until the defrost light appears. |
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| Question 4: What power supply is required for the blast chiller models WBCF30 and 40? |
| Answer 4: 16 Amp |
| Sales |
| Question 1: Who do i need to contact if i wish to order a Gem Multideck or Chest Freezer? |
| Answer 1:Contact the Williams branch nearest to you, to find the relevant contact information visit the 'About Williams' section of the website. |
| Marketing |
| Question 1: If i have problems downloading documents or images from the website, who do i contact? |
| Answer 1: You need to call our marketing team on: (+44)1553 817019 |
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